Forgot Password

Forgot Password refers to an account recovery feature that allows an authorized user to regain access to an HRMS or other digital account when they cannot remember their existing password. The process typically verifies the user's identity before allowing a new password to be created.

In an HRMS, the Forgot Password function can help employees, managers, HR teams, administrators, and other authorized users recover access to their accounts. A user may provide registered information such as an email address, employee identifier, or other configured authentication details to initiate the password recovery process.

A secure password recovery workflow can use verification links, one-time passwords (OTPs), authentication steps, password reset tokens, and expiration controls according to the system's security configuration. This helps reduce account-access interruptions while maintaining appropriate protection for employee and organizational data.

For CLMS and contract workforce management, authorized contractor personnel or workforce users may also require account recovery when accessing relevant portals or digital workflows. A controlled Forgot Password process helps maintain secure access without requiring routine manual intervention from administrators.
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